Protect your package from loss, theft, or damage in transit with Swap Protect.

Swap Protect offers package protection that gives you peace of mind:

  • Coverage against loss, theft, or damage in transit.
  • Quick resolution of shipping issues with just a few clicks.
  • Item refund or replacement, pending availability.
  • 24/7 claim support with Swap Protect.
  • File claims here: https://claimsportal.co/apothekary-co

Swap offers tracking services and shipping protection extending coverage to online purchases that are lost or damaged in transit, or stolen immediately after the carrier's proof of delivery where Swap Protect traces the delivery status of the shipment.

With respect to goods purchased on a subscription basis, adding Swap Protect to an initial subscription purchase will automatically add protection to all subsequent purchases of said subscription.

If you have any questions, feel free to reach out to our Customer Success team here.