Because all of our products are consumable, our team begins fulfilling orders ASAP and we are unable to make any cancellations to existing orders 24 hours after placing your order. Please email us at hi@apothekary.co if you'd like to cancel or make any changes to orders and we will do our absolute best to accommodate.

Because our products are made fresh to order and are considered food, we are unable to offer refunds. Everything is final sale. We appreciate your understanding. If you have any concerns about your products, you can always contact us at hi@apothekary.co.

For damaged products:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.