You should receive an email within ~10 minutes after purchasing a Platinum Membership. The email will include your unique code for $40 off. If you do not receive your email, please check your spam folder. If you still cannot find out, reach out to olivia@apothekary.co who will help you! Please note: your $40 credit is not combinable with any coupon codes, other than your Platinum Perks.
The 15% off discount for Platinum cannot be combined with any other discounts or rewards, however the discount for free US shipping can.
As a Platinum member, you will receive free shipping for any subscription items. This should happen automatically on our end, however, if you see an issue please contact olivia@apothekary.co.
As subscriptions are already 15% off, you will not get an additional 15% off as a Platinum member. You will get free shipping on all subscription orders, though!
Yes, you can manage this by logging into your account, then managing your subscriptions here.
Unfortunately, we cannot refund any Platinum memberships at any point after purchase.
That’s great! You can click here and add to your cart, then continue through the normal checkout process.
Please make sure that you are signed into your Apothékary account before checkout. Once you are signed in, free shipping should automatically be applied.
Yes, rewards points expire 12 months after they were originally issued.
There is a 7 day period after placing an order. You will see your points in your account then! Please note: rewards points are issued exclusively for qualifying product purchases made through apothekary.com. Points are not earned on purchases of gift cards, shipping fees, taxes, or any other non-product transactions. We reserve the right to adjust or withhold points in cases of return, refund, or suspected misuse.